Frequently Asked Questions
We are happy to answer all of your important questions on Discover 2024. If we missed one, feel free to reach out to us at discover@infiniteblue.com or fill out the form below.
What is included in my ticket price?
Access to all Sunday, Monday and Tuesday information sessions, and all networking sessions including our Sunday Welcome Reception and Monday & Tuesday Evening Events.
I am new to BC in the Cloud/Cenari. Should I attend Discover 2024?
Yes, definitely! Discover 2024 is a great opportunity to meet other customers and understand how they run their BC/DR/Resilience programs successfully with our products.
What are the travel details?
Please check out our travel page for more info on the local airport and local transportation.
Do I need to book a hotel room separately?
Yes, please book through our Sheraton Phoenix Discover link to ensure you get the special hotel pricing of $179/night. Discounted rate will be offered until Friday, May 10, 2024. Please make sure to book before then. We recommend you arrive on Sunday, June 2, and depart the morning of Wednesday, June 5 to ensure you don’t miss anything.
Are all sessions onsite at the Sheraton Phoenix Downtown?
Yes, everything is in the hotel, except for possibly the Monday and Tuesday night events. We will ensure you can easily get to/from any offsite events.
What is the dress code?
Dress code is casual. Jeans are acceptable. We want you to feel comfortable!
Will Wi-Fi be provided at Discover?
Yes, Wi-Fi will be provided by the hotel, and we will have dedicated conference Wi-Fi where the sessions will take place. Please ensure your work computer can connect to an outside Wi-Fi source or bring a hotspot as a backup.
What meals are included with the general registration fee?
The following are included in the registration fee:
- Sunday: dinner
- Monday: breakfast, lunch, and dinner
- Tuesday: breakfast, lunch, and dinner
(We will also provide coffee, tea, and snacks as well!)
What if I have special dietary needs?
Please specify any food allergies/restrictions when you register, and we will make sure you are taken care of.
Can I bring a guest?
We love that you want to share your Discover experience, therefore we are offering guest passes for $300. Guests are invited to attend all of our evening events. This includes the welcome reception Sunday and our dinner events on Monday and Tuesday. Please make sure to register your guest during the registration process.
What is the weather like in Phoenix in June?
The average high temp in June is in the 90s. We are aware it will be hot and are taking that into consideration during the planning process. Most of the event will be indoors.
Can I earn credits for attending?
Yes, you can earn Continuing Education Activity Points (CEAPs) for attending Discover Sessions. They count towards CEAP Number 4.0 for DRI.
What is the cancellation policy?
You can cancel your registration for a full refund, minus a $50 admin fee, until April 30, 2024. After April 30, we cannot accept cancellations and will not issue refunds. If you need to cancel the event, please email discover@infiniteblue.com. If the event is cancelled by Infinite Blue, we will give you the option to receive a full refund or rollover your registration to our next in-person Discover event.
